Practice Staff

Dr D Chin	(M)	MA MB BChir MRCGP DFFP 1988 Cambridge
Dr A Ross	(M)	MB BS 1993 Newcastle
Dr R Cameron	(F)	MB ChB MRCGP DRCOG DME DFFP 1995 Leeds
Dr A L Rayner	(F)	MB ChB MRCGP 2000 Leeds
Dr S Santhanam		MBBS - 2001 (India), MRCGP - 2009
Dr J Malone	(M)	MB ChB MRCGP 2004 Leicester Medical School

The services are provided by the partners and other members of the primary health care team. Further details of the members of the team and the services they provide are available on this website. Under the terms of the NHS GMS contract, we offer all the 'core services' that most GP practices offer. In addition we offer some 'enhanced services' such as childhood immunisations, minor surgery, IUCD insertion and advanced access.
The practice also has approved training status, which means we are involved in the training of both qualified doctors who want to become GPs and medical students.

Primary Health Care Team

The primary health care team works across both practices. In addition to the GP partners, the team includes the following members:

GP Registrars

GP registrars are qualified doctors who are planning a career in general practice. They will be attached to the practice for a period of 12 months and will hold their own surgeries under the supervision of Drs Chin and Ross. When you ring for an appointment you may be offered an appointment with one of the registrars. Sometimes the registrars may ask to video your consultation. These videos will be used for training purposes only and not for any other reason.

Foundation Year 2 GPs

Foundation year 2 GPs are qualified doctors who are planning a career in general practice. They will be attached to the practice for a period of four months and will hold their own surgeries under the supervision of Drs Rayner and Ross. When you ring for an appointment you may be offered an appointment with one of the foundation year 2 GPs.

Nurse Practitioner

Ellen Shaw RGN BSc MSc
Ellen is available to see patients in a similar role to that of the doctors. She can prescribe and issue prescriptions for patients. Ellen has appointments throughout the day and is available outside the usual surgery times of the doctors, ie 11.00am to 3.00pm. She works in Northowram.

Practice Nurses

Vicki Thompson RGN
Margaret Robinson RGN
Jane Salisbury RGN
Julie Gledhill RGN BSc(Hons) DN

Practice nurses are employed by the practice to offer treatment at the surgery.

Health Care Assistant

Lynette Ramsden
The health care assistant is employed by the practice to offer treatment at the surgery. Lynette provides a variety of primary care services including:

New Patient Health Checks
Dressings
Suture/Staple Removal
ECGs
Blood Pressure
B12 Injections

Community Nurses

Community or district nurses are employed by the Calderdale Primary Care Trust but are based at Northowram Surgery.

Community nurses provide home nursing for patients who are disabled or too ill to attend surgery. They also give help and advice to carers. They can be contacted on (01422) 205126. An answerphone is in operation if the nurses are out on visits.

Health Visitors

Health visitors Shirley Ibegbuna and Liz Allen offer support and advice to parents of young children. They can be contacted on (01422) 201344. An answerphone is in operation if the health visitors are out. Shelley Radley, a community nursery nurse, supports the health visitors and school nurses in their roles working with children 0 - 8 years.

Medical Students

Medical students from Leeds University are attached to the practice and will sit in on consultations. They may sometimes be asked to help with medical procedures.

However, they will never work unsupervised and you can ask for them to leave the room if you would prefer to see the doctor in private.

Practice Manager

The practice manager, Diane Branford, is responsible for the smooth running of the practice. If you have a complaint or a suggestion to make about any aspect of the practice, please contact Diane in writing or by phoning 206121.

Clinical Information Manager

Jenny Heavyside
Lead on data quality, managing, updating and reviewing processes with the quality and outcomes framework.

Administrative Staff

The reception staff are there to help you access our services and are trained to help you get the best from them. Please feel free to ask them about any aspect of the services that we offer. You may also sometimes need to speak to other members of the administrative staff. These include Judi Anderson (practice administrator), Sue Bardsley (office manager, Kos) Janet Greenwood (computer manager), Sue O'Grady and Debra Spencer (insurance clerks), Karen Georgiou and Colleen Agnew (medical secretaries).

Reception and administration team members include Diane Dixon, Margaret Dean, Sue Barber, Carol Rooks, June Hurl, Pat Southwart, Michele Randal, Debra Spencer, Carole Kirkbride, Gill Dale, Nicki Farrar, Sue O'Grady and Sharon Whitaker.

The Northolme Practice

THE GENERAL PRACTITIONERS