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Appointments

The GP’s Nurse Practitioners and Nursing Team run surgeries and clinics at various times between 07:30 - 18:00 Monday, Thursday and Friday and GP's run clinics from 07:00 on Tuesdays and Wednesdays at Kos Clinic.

Surgeries and consultations are by appointment only. Appointments can be made up to 4-6 weeks in advance either at the surgery or by telephone, between 08:00 and 18:00 Monday to Friday.

We strive to maintain 48 hour access to our medical team for all patients. Therefore the majority of appointments for GP’s are “book on the day”.

For a morning appointment please ring the surgery at 08:00. For an afternoon appointment please ring the surgery at 11:00

You can also book limited appointments at any time using the online service – please register with the receptionist at the surgery for this service.

If you have already registered for this service, please click the image below.

Click here to access systmonline

Please note that online appointments are only available with the doctor and the nurse, appointments are not available online for blood tests.

You may see any doctor but please try to avoid seeing different doctors in the same episode of illness. Receptionists will NOT require medical details to make routine appointments.

Telephone appointments with the GP’s Nurse Practitioners and Nursing team are also available for patients who may require urgent medical assistance but no appointment is routinely available or requires urgent service. This service involves either one of the GP’s or the Nurse Practitioners calling the patient on the phone. Messages cannot be left on answer machines therefore it is vital that you can give a telephone number where you can be contacted.

The reception team are responsible for managing the allocation of appointments and to do this effectively they will ask for details. The receptionist needs only the briefest detail to be able to direct patients to the most suitable Clinician (Doctor, Nurse Practitioner, Practice Nurse or Health Care Assistant).

Each appointment is for one person only with one complaint. If you have a number of concerns that you need to discuss further appointment time will be necessary. Please advise reception of your needs when booking your appointment

If for any reason you have to cancel an appointment please let the reception staff know as soon as possible, then we will be able to let someone else use the appointment.

We have the facility to text patients to remind them of their appointment. We will obtain your consent before using this facility.

Urgent Appointments

Patients with urgent problems will be seen on the same day. Brief medical details may be requested by the reception staff to help determine urgency.

Note: Patients will NOT be seen without an appointment unless it is a medical emergency. If you arrive late for an appointment we cannot guarantee that you will be seen, you may need to make another appointment

Outside of our Practice Area

Patients who move to an address outside of our practice area are advised to register with a new doctor as soon as possible so that your medical records can be transferred. This is a practice decision to remove all patients who move outside our practice area.

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© Neighbourhood Direct Ltd 2017
The Northolme Practice - Northowram Surgery, Northowram Green, Northowram, Halifax , HX3 7JE
  • Telephone Northowram Surgery 01422 206121       Hipperholme Surgery 01422 205154
Hipperholme Surgery - Roydlands Street, Hipperholme, Halifax, HX3 8AF
  • Telephone 01422 205154
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